Charging on the go.

MB.CHARGE Public for private customers is Mercedes-Benz's own charging service for public charging and is available exclusively to Mercedes-Benz drivers. The digital charging functions are seamlessly integrated into the multimedia system and the Mercedes-Benz App and can be operated via the same user interface. The Digital Extra MB.CHARGE Public currently brings together over 1.700 charging providers with around 3 million charging points worldwide. With just one charging contract, Mercedes-Benz drivers can always charge in the same user-friendly and familiar way at different charging station operators.

The Digital Extra MB.CHARGE Public currently gives access to over 1.700 charging providers with around 3 million charging points worldwide and is constantly growing.

The prerequisite for using MB.CHARGE Public for private customers is a Mercedes me ID and the VIN of an electrified Mercedes-Benz vehicle.

Customers pay the standard price of the charging station operator to which the charging station used belongs. The exact charging price per kilowatt hour or per minute, as well as the expected costs up to the set target charge level of the battery, can be viewed on the multimedia system display or in the Mercedes-Benz App before charging. In this way, Mercedes-Benz creates maximum cost transparency for charging costs at public charging stations.

In Europe, customers also have the option of charging at an attractive price that applies regardless of the operator. Two attractive tariffs, MB.CHARGE Public M & L, are available to you in order to optimally adapt the costs to your personal driving profile and individual charging behaviour.

The Digital Extra MB.CHARGE Public currently gives access to over 1.700 charging providers with around 3 million charging points worldwide. With just one charging contract, Mercedes-Benz drivers can always charge in the same user-friendly and familiar way at different charging station operators.

Customers benefit from their charging contract via MB.CHARGE Public for private customers, which makes them independent of contracts with the respective charging station operator. Each charging process is automatically processed using the payment information stored with MB.CHARGE Public for private customers.

At the charging station, authentication is conveniently carried out via the Mercedes-Benz App, the MB.CHARGE Public RFID Card or directly via Plug & Charge.

MB.CHARGE Public enables cross-border charging within Europe and North America. Customers in Europe always pay the local price, depending on the respective charging speed. Accordingly, this price may differ from the conditions in the respective home country. A foreign customer charges in transit at the same conditions as a local user. No additional contract is required for travel to other European countries. When crossing the border, the tariff-dependent country-specific roaming prices apply.

As part of MB.CHARGE Public, Mercedes-Benz guarantees Green Charging in Europe, Canada, the USA at public charging points. In comparison to our Mercedes-Benz Charging Network, for a customer it is sometimes difficult to discern whether a public charging point provides electricity from renewable energies or not.

If electricity from renewable energies is not yet provided at the respective charging station, MB.CHARGE Public uses Energy Attribute Certificates to ensure that an equivalent amount of electricity from renewable energies is fed into the power grid.

Energy Attribute Certificates are commonly used in the electricity sector to track the renewable properties of electricity and assign them to individual consumers, regardless of the actual flow of electricity. This separation makes certificates and electricity tradable separately.

The Energy Attribute Certificates are from certified energy generation plants (EKOenergy in Europe, Green-e in North America), i.e. exclusively wind and solar power plants that are less than six years old (except in the UK and Poland). Where possible, the Energy Attribute Certificates are generated and cancelled within the country where customers charge.

Plug & Charge is a technology that allows charging sessions at public charging stations to be started simply by connecting the charging cable. This eliminates the need to use a charging card or authentication via an app.

The public charging service MB.CHARGE Public is available to business customers with fleets in selected countries. Mercedes-Benz plans to roll out MB.CHARGE Public for business customers in additional markets.

To activate MB.CHARGE Public, firstly, a charging contract with the third-party provider must be concluded. To be able to do so, the customer must have an active Mercedes-Benz company profile as well as vehicles connected to the account, The registration process with the third-party provider can be initiated through the Mercedes-Benz Website. Furthermore, a VAT ID is required to register. After successful registration with the third-party provider, charging contracts can be created for each vehicle and the Digital Extra MB.CHARGE Public will be activated automatically.

Business customers that do not have a VAT ID can use the MB.CHARGE Public solution for private customers and select "Business Customer" during the registration process, if allowed by company guidelindes. To be able to do so, the registration for MB.CHARGE Public must be initiated through a private Mercedes me ID.

– Central management of your Mercedes-Benz fleet, including user and vehicle administration via the Mercedes-Benz Website.

– Convenient and transparent billing and payment of all charging sessions through a single invoice per company.

– Management of charging contracts and RFID cards as well as review of transactions and invoices via the Charging Fleet Portal, provided by the third-party provider.

Mercedes-Benz Charging Hubs are available in North America, Europe, Turkey, Japan, South Korea and China – followed by other main markets.

Mercedes-Benz plans to set up over 2,000 of its own charging hubs in North America, Europe, Turkey, Japan, South Korea, China, and overseas by the end of the decade. In total, these will then comprise more than 10,000 charging points which can also be expanded depending on market needs.

Depending on the region and location, Mercedes-Benz Charging Hubs typically offer between 6 to 12 high-power charging points. The hubs feature "true high-power-charging" - which means we can provide up to 400 kW of charging power, depending on the region. Intelligent charge capacity management ensures that, as far as possible, each vehicle can be supplied with the maximum capacity it is capable of handling.

At Mercedes-Benz, the customer experience is paramount. That is why we emphasize an "elevated experience" when selecting charging hub locations. Our hubs feature attractive amenities nearby, including refreshments, snacks, toilets, and places to stay. The distinctive brand appearance creates a "coming home" feeling for Mercedes-Benz drivers. Where possible, the Mercedes-Benz Charging Hubs are roofed and equipped with photovoltaic modules.

Quality is non-negotiable for us. Together with our partners, we ensure the highest functionality, quality, and uptime of our hubs - it just works. We aim to enable Plug & Charge functionality for customers of all brands in the future. Mercedes-Benz Charging Hubs also offer a reservation function for charging points exclusively for MB.CHARGE Public customers.

Our Electric Intelligence navigation system automatically routes you to the most convenient and available charging hub along your journey, ensuring maximum efficiency and minimal recharging time. MB.CHARGE Public customers benefit from automated navigation planning, pre-reservation for guaranteed charge slot availability, and maximum charging speeds up to 400 kW (depending on the region).

The charging hubs of the Mercedes-Benz Charging Network are seamlessly integrated in MB.CHARGE Public. You can find a Mercedes-Benz Charging Hub easily via your multimedia system or the Mercedes-Benz App. Tip: use Navigation with Electric Intelligence on long journeys. An intelligent algorithm will plan the most time-efficient route for you, including charging stops. As a non MB.CHARGE Public customer, you can find the Mercedes-Benz Charging Hubs via navigation services of your tariff provider or your preferred navigation platform.

The charging points of the Mercedes-Benz Charging Network will be seamlessly integrated. With MB.CHARGE Public, Mercedes-Benz offers its customers access to one of the largest public charging networks in the world. Just with one charging account Mercedes-Benz customers have access to around 3 million charging points worldwide.

To push the electric mobility, we massively invest in building up our Mercedes-Benz Charging Network and several joint venture networks. There we enable all drivers to charge with electricity from renewable energies. Preferably provided via green electricity supply contracts wherever possible, or carried out through the use of Energy Attribute Certificates.

The Mercedes-Benz Charging Hubs are open to all drivers of electric-vehicles, offering competitive prices for everyone. MB.CHARGE Public customers can reserve charging points exclusively in advance, ensuring a guaranteed charging space upon arrival. Additionally, MB.CHARGE Public customers may benefit from particularly attractive charging rate.

The Mercedes-Benz Charging Hubs are open to all drivers of DC-capable electric vehicles of any brand. However, certain offers are only available for Mercedes-Benz customers (e.g. reservation function).

No, all Mercedes-Benz Charging Hubs are open 24/7.

Depending on the region, the charging stations currently offer charging capacities of up to 400 kW, provided via the standard CCS1, CCS2, NACS, GB/T and CHAdeMO charging systems.

No, the charging stations of the Mercedes-Benz Charging Hubs are equipped with the appropriate charging cable for you.

If the correct prerequisites of your vehicle are fulfilled, the charging station communicates directly with your vehicle via the charging cable. Manual authentication via the card, app or MBUX multimedia system is not required.

To start a charging session at a Mercedes-Benz Charging Hub, you have to authenticate yourself via (Mercedes-Benz) App, RFID card or multimedia system. In case of no existing contract with a Mobility Service Provider, you can charge via ad hoc payment and authenticate via credit or debit card. If your vehicle is Plug & Charge capable, just plug in the charging cable and the charging station communicates directly with your vehicle via the charging cable. Manual authentication via the card, app or MBUX multimedia system is not required.

If you want to stop the charging session, select the “Stop” function in your charging service app or on the charging station's screen. If you want to unlock the screen, you will need to present your RFID card.

You can track the progress of your charging session on the HMI display showing you the percentage of the state of charge as well as the remaining time of the charging session needed to charge your battery 100%. Furthermore, customers can see to the state of charge and progress in the LED charging bar in the light pole or canopy pillar. MB.CHARGE Public customers can track the charging progress via the charging monitor in the Mercedes-Benz App and on the display of their vehicle.

The charging power is always depending on several factors for example the maximum charging power of the vehicle, the battery temperature of the vehicle or if the vehicle is sharing a station. If you want to charge as fast as possible, make sure you have navigated to the station via the navigation system, so the vehicle can start to adjust the battery temperature prior to arrival at the charging station (applies for Mercedes-Benz vehicles).

If you started the charging process with an app of your preferred e-Mobility Service Provider you can pay with the payment methods stored in your app account. Further, you can use your RFID card. If you don´t have a contract with any e-Mobility Service Provider you can pay via adhoc payment. This is possible with Visa, Mastercard, Maestro, VPay, Girocard.

You will find the offered price in the Mercedes-Benz App, in the app of your preferred Service Provider or on the screen of the charger. For adhoc pricing, you pay for the energy your vehicle receives, regardless of how the charging speed varies. The price is determined by kWh.

With the reservation function, MB.CHARGE Public customers can reserve a charging point at a Mercedes-Benz Charging Hub for 15 minutes. For selected vehicle models, the reservation is automatically triggered via the head unit when you are on an active route. Alternatively, a reservation can be made via the Mercedes-Benz app. If the reservation is successful, you will receive a notification in the vehicle and can then view which charging point has been reserved for you in the MBUX multimedia system or in the Mercedes-Benz App. Upon arrival at the charging station, this information will appear again on the arrival screen, and the corresponding charging point will be marked with an amber light.