Mercedes-Benz Malaysia elevates the Customer Digital Experience with the new Mercedes-Benz Store. 

Mercedes-Benz Malaysia is pleased to announce that the Mercedes-Benz Store is now live, offering additional digital products for all its connected vehicles.

 

7 October 2022

Edmin Naidoo, Vice President of Customer Services at Mercedes-Benz Cars, Malaysia and SEA II said “Since its local debut in 2019, Digital Extras has been providing convenient digitalised experiences with tailor-made offerings as part of our commitment to further elevate driving experiences and comfort of our customers’ ownership journey. As a global luxury brand, we are constantly looking for new and updated way to enhance our offerings. And with the digitalisation of business and services, it is only natural for us to upgrade our services to offer convenient seamless digital experiences at our customer’s fingertips. Digital Extras is a close companion of Mercedes-Benz owners in Malaysia that makes everyday life easier. With close to 100% pairing rate on the Digital Extras, we are confident that existing and future customers will see the value and appreciate the new digital experience.”

 

Essential safety and maintenance services ranging from SOS, Roadside Assistance and Accident Management to retrieval of vehicle data will remain complimentary indefinitely. The store allows customers to purchase selected personalisation offerings that includes future digital services and innovative enhancements that would bring seamless customer experience to live. With the Mercedes-Benz Store, customers now have full flexibility in choosing run-time options for packages that are compatible with their vehicle.

The personalisation services are listed on the right. Product specification may vary depending on technical pre-requisite of the vehicle.

 

*All prices are inclusive of 6% Service Tax.

 

About Digital Extras


The Digital Extras is a great way for owners to stay connected with their vehicles where they can retrieve data via the app and make full use of other digital features that range from safety essential services to convenient features such as locking and unlocking of doors and windows, making online service appointments, and customer care support. Owners can also update their personal information such as contact details, email, and password at any time.

 

 

The full list of paid subscription is also available with Mercedes-Benz Pre-Owned connected vehicles. For more information on Mercedes-Benz Store, kindly visit www.mercedes-benz.com.my/me-store

Table of Mercedes-Benz Package offerings