Contact Information

MBSM Office CMCO Operating Hours

Dear Valued Customers,

Please be informed that we are working out of office due to the Condition Movement Control Order ( CMCO ) from 9 November - 31 December 2020.

Thus our office will not be able to attend any walk-ins during this time. We are still contactable at our toll free number as follows:
1 800 88 1133 (and press option number 2 for your financial enquires)

We apologize for the inconvenience caused and also for not being able to attend to all walk-in customers during the CMCO period.
Stay safe and thank you for your understanding.

 

 

Customer Care Centre

 

Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner. 

Operating hours:

 

Service24h Roadside Assistance    

24hours a day, 7 days a week

Email: s24h.mys@cac.mercedes-benz.com

 

 

Finance and Insurance Services

8:30am - 5:30pm

Monday - Friday (Closed on public holidays)

Email: mbsm_cs@daimler.com

 

 

Product/Sales Enquiry

8:00am - 10:00pm

Monday - Saturday (Closed on public holidays)

Email: cs.mys@cac.mercedes-benz.com

 

 

Aftersales Services

24hours a day, 7 days a week

Email: cs.mys@cac.mercedes-benz.com

 

 

Mercedes me connect

24hours a day, 7 days a week

Email: me-connect.mys@cac.mercedes-benz.com

 

 

Brings you back on course by day or night. Our Service24h mobile team is there for you round the clock.

Locating your nearest Mercedes-Benz Showrooms and Service Centres in Malaysia is as easy as clicking on any of the states on the map or search by states.

Wisma Mercedes-Benz 
16A Jalan BK 1/13 
Taman Perindustrian Bandar Kinrara
47180 Puchong 
Selangor Darul Ehsan
Malaysia 

Phone : +603 8074 1188
Fax    : +603 8074 1199

Wisma Mercedes-Benz 
16A Jalan BK 1/13 
Taman Perindustrian Bandar Kinrara
47180 Puchong 
Selangor Darul Ehsan
Malaysia 

Phone : +603 8074 1188
Fax    : +603 8074 1199

Wisma Mercedes-Benz 
16A Jalan BK 1/13 
Taman Perindustrian Bandar Kinrara
47180 Puchong 
Selangor Darul Ehsan
Malaysia 

Phone : +603 8074 1188

Fax    : +603 8074 1199

Kawasan Perindustrian Peramu Jaya
P.O Box 19
26607 Pekan
Pahang
Malaysia

 

Phone : +609 424 3000
Fax    : +609 424 3130