Customer Care Centre

There’s more to customer care than just a friendly voice

Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner. 

Please contact us via our Toll-Free-Number at

1-800-88-1133

 

 

 

Please contact us via our Toll-Free-Number at

1-800-88-1133

 

 

 

Operating hours :

 

Service24h Roadside Assistance    

24hours a day, 7 days a week

Email: s24h.mys@cac.mercedes-benz.com

 

 

Finance and Insurance Services

8:30am - 5:30pm

Monday - Friday (Closed on public holidays)

Email: mbsm_cs@daimler.com

 

 

Product/Sales Enquiry

8:00am - 10:00pm

Monday - Saturday (Closed on public holidays)

Email: cs.mys@cac.mercedes-benz.com

 

 

Aftersales Services

24hours a day, 7 days a week

Email: cs.mys@cac.mercedes-benz.com

 

 

Mercedes me connect

24hours a day, 7 days a week

Email: me-connect.mys@cac.mercedes-benz.com