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Contact Information

There’s more to customer care than just a friendly voice.

Here at Mercedes-Benz, we believe that excellence extends to our customer care as well.

Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner.

1-800-88-1133

Please contact us via our Toll-Free-Number.

Operating hours :
Service24h Roadside Assistance
24hours a day, 7 days a week
Email: s24h.mys@cac.mercedes-benz.com

Finance and Insurance Services Enquiry and Complaint Lodgement
8:30am - 5:30pm
Monday - Friday (Closed on public holidays)
Email: mbsm_cs@mercedes-benz.com

Product/Sales Enquiry
8:00am - 8:00pm
Monday - Saturday (Closed on public holidays)
Email: cs.mys@cac.mercedes-benz.com

Aftersales Services
24hours a day, 7 days a week
Email: cs.mys@cac.mercedes-benz.com

Mercedes me Connect
24hours a day, 7 days a week
Email: me-connect.mys@cac.mercedes-benz.com

Mercedes-Benz Service24h

Brings you back on course by day or night. Our Service24h mobile team is there for you round the clock.

Service 24h Roadside Assistance

Authorised Agent - Showrooms & Service Centres

Locating your nearest Mercedes-Benz Showrooms and Service Centres in Malaysia is as easy as clicking on any of the states on the map or search by states.

Agent locator

Mercedes-Benz Malaysia Sdn Bhd 200201028433 (596096-H)
Wisma Mercedes-Benz
16A Jalan BK 1/13
Taman Perindustrian Bandar Kinrara
47180 Puchong
Selangor Darul Ehsan
Malaysia
Phone: +603 8074 1188
Fax: +603 8071 7561

Mercedes-Benz Services Malaysia Sdn Bhd 201201027083 (1011573-P)
Wisma Mercedes-Benz
16A Jalan BK 1/13
Taman Perindustrian Bandar Kinrara
47180 Puchong
Selangor Darul Ehsan
Malaysia

Phone: +603 8074 1188
Fax: +603 8071 7561

Mercedes-Benz Malaysia Training Academy.
Wisma Mercedes-Benz
16A Jalan BK 1/13
Taman Perindustrian Bandar Kinrara
47180 Puchong
Selangor Darul Ehsan
Malaysia

Phone: +603 8074 1188
Fax: +603 8071 7561

Mercedes-Benz Malaysia Sdn Bhd C/O Isuzu Hicom Malaysia Sdn Bhd
Kawasan Perindustrian Peramu Jaya
P.O Box 19
26607 Pekan
Pahang
Malaysia