
Customer Care Centre
Customer Care Centre
There’s more to customer care than just a friendly voice
Customer Care Centre
There’s more to customer care than just a friendly voice
MBSM Office CMCO Operating Hours
Dear Valued Customers,
Please be informed that we are working out of office due to the Conditional Movement Control Order (CMCO) till 14 April 2021.
Thus our office will not be able to attend any walk-ins during this time. We are still contactable at our toll free number as follows:
1 800 88 1133 (and press option number 2 for your financial enquires)
We apologize for the inconvenience caused and also for not being able to attend to all walk-in customers during the MCO 2.0 period.
Stay safe and thank you for your understanding.
Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner.
Please contact us via our Toll-Free-Number at
1-800-88-1133
Please contact us via our Toll-Free-Number at
1-800-88-1133
Operating hours :
Service24h Roadside Assistance
24hours a day, 7 days a week
Email: s24h.mys@cac.mercedes-benz.com
Finance and Insurance Services
8:30am - 5:30pm
Monday - Friday (Closed on public holidays)
Email: mbsm_cs@daimler.com
Product/Sales Enquiry
8:00am - 10:00pm
Monday - Saturday (Closed on public holidays)
Email: cs.mys@cac.mercedes-benz.com
Aftersales Services
24hours a day, 7 days a week
Email: cs.mys@cac.mercedes-benz.com
Mercedes me connect
24hours a day, 7 days a week
Email: me-connect.mys@cac.mercedes-benz.com