Customer Care Centre
Customer Care Centre
There’s more to customer care than just a friendly voice
Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner.
Please contact us via our Toll-Free-Number at
1-800-88-1133
Please contact us via our Toll-Free-Number at
1-800-88-1133
Operating hours :
Service24h Roadside Assistance
24hours a day, 7 days a week
Email: s24h.mys@cac.mercedes-benz.com
Finance and Insurance Services
8:30am - 5:30pm
Monday - Friday (Closed on public holidays)
Email: mbsm_cs@daimler.com
Product/Sales Enquiry
8:00am - 10:00pm
Monday - Saturday (Closed on public holidays)
Email: cs.mys@cac.mercedes-benz.com
Aftersales Services
24hours a day, 7 days a week
Email: cs.mys@cac.mercedes-benz.com
Mercedes me connect
24hours a day, 7 days a week
Email: me-connect.mys@cac.mercedes-benz.com
