Customer Care Centre

There’s more to customer care than just a friendly voice

MBSM Office FMCO Operating Hours


Dear Valued Customers,

Please be informed that we are working out of office until further notice.

Thus our office will not be able to attend any walk-ins during this time. We are still contactable at our toll free number as follows:

1 800 88 1133 (and press option number 2 for your financial enquires)

We apologize for the inconvenience caused and also for not being able to attend to all walk-in customers during this period of time.
Stay safe and thank you for your understanding.

 

 

Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner. 

Please contact us via our Toll-Free-Number at

1-800-88-1133

 

 

 

Please contact us via our Toll-Free-Number at

1-800-88-1133

 

 

 

Operating hours :

 

Service24h Roadside Assistance    

24hours a day, 7 days a week

Email: s24h.mys@cac.mercedes-benz.com

 

 

Finance and Insurance Services

8:30am - 5:30pm

Monday - Friday (Closed on public holidays)

Email: mbsm_cs@daimler.com

 

 

Product/Sales Enquiry

8:00am - 10:00pm

Monday - Saturday (Closed on public holidays)

Email: cs.mys@cac.mercedes-benz.com

 

 

Aftersales Services

24hours a day, 7 days a week

Email: cs.mys@cac.mercedes-benz.com

 

 

Mercedes me connect

24hours a day, 7 days a week

Email: me-connect.mys@cac.mercedes-benz.com