Customer Care Centre

Operating hours :

 

Service24h Roadside Assistance

24hours a day, 7 days a week

 

 

Finance and Insurance Services

8:30am - 5:30pm

Monday - Friday (Closed on public holidays)

 

 

Product Enquiry

8:00am - 10:00pm

Monday - Saturday (Closed on public holidays)

 

 

Aftersales Services

24hours a day, 7 days a week

 

 

Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner.

 

Service24h Roadside Assistance Enquiry
Email: s24h.mys@cac.mercedes-benz.com

 

Finance and Insurance Enquiry
Email: mbsm_cs@daimler.com

 

Product Enquiry
Email : customercare_my@daimler.com

 

Aftersales Enquiry
Email: cs.mys@cac.mercedes-benz.com