Protect yourself: GenuineParts vs. non-genuine parts.
Fake King. Really funny. Counterfeit spare parts. Not funny.
Counterfeit spare parts are a safety hazard.
For us, your safety has first priority. That's why Mercedes-Benz AG consistently takes action against counterfeit products. Because, unlike counterfeit watches or luxury handbags, fake spare parts endanger more than just the brand owner's reputation, but the customers' safety as well.
At first sight, genuine and pirate spare parts very often look virtually identical. Thus a fake spare part can sometimes hardly be told apart from a Mercedes-Benz GenuinePart – and yet it can be extremely dangerous. Because what distinguishes them may have serious consequences for your safety. This is clearly evidenced through the exhaustive product testing that Mercedes-Benz regularly carries out on different fake products. The results are shocking. Which is why a Mercedes-Benz team operating worldwide takes action against product pirates and tracks down imitations.
The counterfeiting business is now backed by a gigantic criminal industry that causes major economic damage: the counterfeiters pay no taxes, pay no attention to working conditions and endanger jobs with the original parts manufacturers.
This is how you can protect yourself.
In many cases a fake can hardly be told apart from a genuine spare part, and its price is not a safe criterion, either. However, you can be careful whom you get the spare parts from.
- Always trust your authorised Mercedes-Benz dealer or service partner for Mercedes-Benz GenuineParts.
- Be careful with dubious products or questionable offers. Counterfeit products are often offered on the Internet. Highly visible and aggressively-advertised offers can often be an indication that you are in the presence of fake products.
- Advise the trademark protection team of Mercedes-Benz AG of any cases of counterfeit products. This way you will be helping us to consistently combat product falsifications and guarantee safety for yourself and all other customers.
If you become aware of fakes, please send a message to firstname.lastname@example.org stating as reference "trademark protection"
Thank you very much for you cooperation.
Your Safety Matters
We make no compromises when it comes to your safety. We subject all parts to extensive tests before they are allowed to be called Mercedes-Benz GenuineParts. In so doing we place particular emphasis on functionality, lifespan and resilience. Safety has a home.