Customer Satisfaction on the Rise Actions taken in Malaysia Actions taken in Thailand Actions taken in Indonesia Actions taken in Brunei Actions taken in Singapore Actions taken in Singapore Following the release of each service excellence report, DaimlerChrysler SEA Singapore operations meets with the Singapore dealer, Cycle & Carriage, to discuss the findings and brainstorm about how to improve customer service. “These meetings are very helpful, and results thus far have indeed been positive - as reflected in improved scores in most areas,” says Teoh Chee Meng, After-Sales Marketing Manager.	Customer Satisfaction on the Rise Award Ceremony 2006 Program Introduction